Most common devices used for online banking in Japan 2021

Published by Statista Research Department, Jun 15, 2022
According to a survey conducted in Japan in January 2021, more than 80 percent of the respondents wanted to access online banking services via PC. Around 46 percent stated that they wanted to use smartphones.

Most common devices used for online banking services in Japan as of January 2021

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Release date

February 2021

Region

Japan

Survey time period

January 1 to 5, 2021

Number of respondents

10,078*

Age group

10-79 years

Special properties

among consumers who intend to use online banking in the future*; multiple answers possible

Method of interview

Online survey

Supplementary notes

*The share of respondents who intended to use online banking in the future amounted to 70.8 percent of the total survey sample.

Original survey question: "From which device would you like to use online banking?"

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