Online communication change during COVID-19 in U.S. 2020

Published by

Apr 28, 2022

During a survey conducted in April and May in 2020, 41 percent of U.S. respondents reported to have communicated more through text messages after the COVID-19 outbreak compared to prior to it. In addition, 35 percent were using more voice calls and 33 percent were using more social media.

Online communication habits change during the coronavirus pandemic in the United States as of May 2020

Characteristic	More	Same	Less
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Release date

January 2020

More information

Region

United States

Survey time period

April 4-7, May 4-9, 2020

Number of respondents

2,925 respondents

Supplementary notes

This question was phrased by the source as follows: "Compared to before the coronavirus pandemic, has your communication with friends and family who do not live in your household increased, decreased or remained the same for these methods?"

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