In early May of 2020, ten percent of respondents reported using ride hailing services at least weekly with the arrival of the COVID-19 pandemic. The number of respondents with the same opinion has since remained unchanged, with same percent of respondents using ride hailing servcies as reported from the fifth wave survey findings.
Usage of ride hailing services at least weekly since arrival of COVID-19 globally in 2020
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Usage of ride hailing services at least weekly since arrival of COVID-19 globally in 2020
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respondents from: US, UK, Italy, France, Germany, China, Japan
Method of interview
Online survey
Supplementary notes
* Waves represent the different number of phases in which respondents were conducting the surveys.
** Forecasted value
Question: Before/today/when you return to "next normal", how often did/do you/do you expect to use the following modes of transportation?
Respondents
>8,000 respondents per wave
>1,000 respondents per market
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McKinsey & Company. (September 22, 2020). Usage of ride hailing services at least weekly since arrival of COVID-19 globally in 2020 [Graph]. In Statista. Retrieved April 08, 2025, from https://www.statista.com/statistics/1230289/usage-of-ride-hailing-services-since-arrival-of-covid-globally/
McKinsey & Company. "Usage of ride hailing services at least weekly since arrival of COVID-19 globally in 2020." Chart. September 22, 2020. Statista. Accessed April 08, 2025. https://www.statista.com/statistics/1230289/usage-of-ride-hailing-services-since-arrival-of-covid-globally/
McKinsey & Company. (2020). Usage of ride hailing services at least weekly since arrival of COVID-19 globally in 2020. Statista. Statista Inc.. Accessed: April 08, 2025. https://www.statista.com/statistics/1230289/usage-of-ride-hailing-services-since-arrival-of-covid-globally/
McKinsey & Company. "Usage of Ride Hailing Services at Least Weekly since Arrival of Covid-19 Globally in 2020." Statista, Statista Inc., 22 Sep 2020, https://www.statista.com/statistics/1230289/usage-of-ride-hailing-services-since-arrival-of-covid-globally/
McKinsey & Company, Usage of ride hailing services at least weekly since arrival of COVID-19 globally in 2020 Statista, https://www.statista.com/statistics/1230289/usage-of-ride-hailing-services-since-arrival-of-covid-globally/ (last visited April 08, 2025)
Usage of ride hailing services at least weekly since arrival of COVID-19 globally in 2020 [Graph], McKinsey & Company, September 22, 2020. [Online]. Available: https://www.statista.com/statistics/1230289/usage-of-ride-hailing-services-since-arrival-of-covid-globally/
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