Monthly number of e-commerce claims in Peru 2020-2021

Published by
Stephanie Chevalier,
May 9, 2022
In 2020, the high demand for online purchasing in Peru during the COVID-19 pandemic posed a challenge for many businesses to provide quality e-commerce services. That year, the Peruvian competition authority INDECOPI registered up to 60,000 complaints for poor e-commerce performance. Of these, approximately 63 percent took place in the months of June and July, where a total of 37,852 complaints were made.

Monthly number of e-commerce complaints registered in Peru from March 2020 to February 2021

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Release date

March 2021

Region

Peru

Survey time period

March 2020 to February 2021

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Overview

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Segments

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