Poll on the most important factors when retail shopping in Hungary 2019

Published by Flora Medve, Apr 15, 2021
According to a survey conducted in 2019, Hungarians found the helpfulness of the staff to be the most important factor when shopping in retail stores. A further 44 percent of respondents valued proficiency.

Poll on the most important factors when retail shopping in Hungary in 2019

CharacteristicShare of respondents
Helpfulness 45.3%
Proficiency 44.2%
Fast service 39.1%
Politeness 38.4%
Availability of information 29.7%
Necessity 25.8%
Punctuality 20.5%
Environmental awareness 17.6%
Showing entries 1 to 8 (8 entries in total)
Created with Highcharts 7.2.2Share of respondents45.3%45.3%44.2%44.2%39.1%39.1%38.4%38.4%29.7%29.7%25.8%25.8%20.5%20.5%17.6%17.6%HelpfulnessProficiencyFast servicePolitenessAvailability of informationNecessityPunctualityEnvironmentalawareness
0%10%20%30%40%50%

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Release date

November 2019

Region

Hungary

Survey time period

2019

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