Changes in e-commerce behavior during COVID-19 among consumers Australia 2020
A 2020 survey on consumer e-commerce behavior changes during the COVID-19 pandemic revealed that almost two out of five Australian consumers consciously supported local businesses to help them recover. The pandemic also witnessed a growth in the number of online shoppers, with 15 percent of respondents starting shopping online due to COVID-19. According to the source, around 2.5 million Australians shopped online for the first time during the pandemic.
