According to a survey conducted in Japan in June 2020, nine percent of the respondents have started checking their bank account balance and statements online during the COVID-19 pandemic. Eight percent reported increased usage of digital channels to check their bank account balance.
Changes regarding the use of digital financial services during the coronavirus (COVID-19) pandemic in Japan as of June 2020
Characteristic
Used for the first time
Increased usage
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Original survey question: "Did your use of financial services on your smartphone or computer change during the period when you were asked to refrain from going out to prevent the spread of the new coronavirus? Please answer if this is the first time you have used any of these services. Please also answer if there are any items that you have been using before and that have increased in use."
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Infcurion. (August 4, 2020). Changes regarding the use of digital financial services during the coronavirus (COVID-19) pandemic in Japan as of June 2020 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1228798/japan-digital-financial-channel-usage-during-coronavirus-pandemic/
Infcurion. "Changes regarding the use of digital financial services during the coronavirus (COVID-19) pandemic in Japan as of June 2020." Chart. August 4, 2020. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1228798/japan-digital-financial-channel-usage-during-coronavirus-pandemic/
Infcurion. (2020). Changes regarding the use of digital financial services during the coronavirus (COVID-19) pandemic in Japan as of June 2020. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1228798/japan-digital-financial-channel-usage-during-coronavirus-pandemic/
Infcurion. "Changes regarding The Use of Digital Financial Services during The Coronavirus (Covid-19) Pandemic in Japan as of June 2020." Statista, Statista Inc., 4 Aug 2020, https://www.statista.com/statistics/1228798/japan-digital-financial-channel-usage-during-coronavirus-pandemic/
Infcurion, Changes regarding the use of digital financial services during the coronavirus (COVID-19) pandemic in Japan as of June 2020 Statista, https://www.statista.com/statistics/1228798/japan-digital-financial-channel-usage-during-coronavirus-pandemic/ (last visited July 22, 2024)
Changes regarding the use of digital financial services during the coronavirus (COVID-19) pandemic in Japan as of June 2020 [Graph], Infcurion, August 4, 2020. [Online]. Available: https://www.statista.com/statistics/1228798/japan-digital-financial-channel-usage-during-coronavirus-pandemic/
