Share of consumers using smartphones for online purchases in Australia 2017-2020

Published by Statista Research Department, Apr 3, 2024
A survey conducted among over one thousand Australian consumers showed that roughly half of the respondents used smartphone for online purchases and payments in 2020. This reflected a noticeable decline in smartphone use for online shopping compared to the previous years. For three consecutive years, approximately three out of five respondents reportedly made online purchases via smartphone, reaching 66 percent in 2019.

Share of respondents making online purchases with smartphones in Australia from 2017 to 2020

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Release date

November 2020

Region

Australia

Survey time period

2017 to 2020

Number of respondents

1,022 respondents

Age group

18 years and older

Special properties

Australians who own a smartphone

Method of interview

Online survey

Supplementary notes

Original question: "Which of these devices do you currently use for online purchases or payments?"
Options include: smartphone, laptop/notebook, desktop computer, tablet, smart watch

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Overview

5

Device usage

5

Platform usage

4

Shopping categories

5

Purchase decision

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Customer satisfaction

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Online payment

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Further related statistics

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