According to a survey run in 2020, 65 percent of U.S. consumers expected retailers to provide them with two to three days delivery, a speed goal that 29 percent of U.S. retailers were aiming to reach by 2022. The same percentage of professionals responsible for the retail supply chain in U.S. companies would invest in achieving next day delivery. Although only six percent of consumers specifically expected same day deliveries for their online purchases, 18 percent of surveyed executives set same-day delivery speed as their next goal.
Expectations on delivery speeds provided by retailers in the U.S. in 2020 with a forecast for 2022, by length of time
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McKinsey & Company. (March 10, 2021). Expectations on delivery speeds provided by retailers in the U.S. in 2020 with a forecast for 2022, by length of time [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1228429/retailers-delivery-speeds-united-states/
McKinsey & Company. "Expectations on delivery speeds provided by retailers in the U.S. in 2020 with a forecast for 2022, by length of time ." Chart. March 10, 2021. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1228429/retailers-delivery-speeds-united-states/
McKinsey & Company. (2021). Expectations on delivery speeds provided by retailers in the U.S. in 2020 with a forecast for 2022, by length of time . Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1228429/retailers-delivery-speeds-united-states/
McKinsey & Company. "Expectations on Delivery Speeds Provided by Retailers in The U.S. in 2020 with a Forecast for 2022, by Length of Time ." Statista, Statista Inc., 10 Mar 2021, https://www.statista.com/statistics/1228429/retailers-delivery-speeds-united-states/
McKinsey & Company, Expectations on delivery speeds provided by retailers in the U.S. in 2020 with a forecast for 2022, by length of time Statista, https://www.statista.com/statistics/1228429/retailers-delivery-speeds-united-states/ (last visited December 21, 2024)
Expectations on delivery speeds provided by retailers in the U.S. in 2020 with a forecast for 2022, by length of time [Graph], McKinsey & Company, March 10, 2021. [Online]. Available: https://www.statista.com/statistics/1228429/retailers-delivery-speeds-united-states/
