In 2020, 20 percent of the cash on delivery orders were returned. This demarks a decrease compared to 2019 by more than five percent. Similarly, the total returns per forward order have decreased a little by less than five percent. The returns on prepaid orders have largely remained the same with only one percent change.
Return trends for online orders in India between 2019 and 2020
Characteristic
Total returns per forward orders
Returns on COD
Returns on prepaid
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Unicommerce. (October 13, 2020). Return trends for online orders in India between 2019 and 2020 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1228402/india-e-commerce-return-trends/
Unicommerce. "Return trends for online orders in India between 2019 and 2020." Chart. October 13, 2020. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1228402/india-e-commerce-return-trends/
Unicommerce. (2020). Return trends for online orders in India between 2019 and 2020. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1228402/india-e-commerce-return-trends/
Unicommerce. "Return Trends for Online Orders in India between 2019 and 2020." Statista, Statista Inc., 13 Oct 2020, https://www.statista.com/statistics/1228402/india-e-commerce-return-trends/
Unicommerce, Return trends for online orders in India between 2019 and 2020 Statista, https://www.statista.com/statistics/1228402/india-e-commerce-return-trends/ (last visited July 22, 2024)
Return trends for online orders in India between 2019 and 2020 [Graph], Unicommerce, October 13, 2020. [Online]. Available: https://www.statista.com/statistics/1228402/india-e-commerce-return-trends/