Brazil: WhatsApp users preference on voice call method 2021

Published by
Tiago Bianchi,
Aug 2, 2022
In 2021, around 61 percent of WhatsApp monthly active users (MAUs) surveyed in Brazil said they preferred to make a voice call through that app rather than a traditional mobile phone call. Meanwhile, 39 percent of respondents stated that they would rather make a mobile phone call.

Distribution of WhatsApp users by preferred type of voice calling in Brazil as of January 2021

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Release date

February 2021

Region

Brazil

Survey time period

January 20 to 27, 2021

Number of respondents

1,393 monthly active WhatsApp users that made voice calls through the app

Age group

16 years and older

Method of interview

Online survey

Supplementary notes

This question was phrased by the source as follows: "Do you make more calls via WhatsApp or your mobile operator's minute plan?". The wording of the question may slightly differ from the original.

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