Claims ratio in general motor insurance in India FY 2021, by company

In financial year 2021, the private general insurance company Raheja QBE had the highest insurance claims ratio at 100 percent in the motor insurance segment. The private insurer, Edelweiss came second with a ratio of 93 percent.

Claims ratio is the percentage of insurance claims costs that a company incurs in relation to the premiums earned in the financial year. An ideal claims ratio is considered to be between 75 and 90 percent. If the value is higher than expected, there is a potential of fraud investigation regarding the claim, while a lower ratio can indicate irrelevant products or a difficulty for customers in getting their rightful claims settled.