Active use of digital wallets among online shoppers in Indonesia 2020

Published by Hanadian Nurhayati-Wolff, Oct 19, 2021
A survey on e-commerce found that approximately 93 percent of Indonesian respondents used digital wallets regularly as of the fourth quarter of 2020. Digital payment methods in Indonesia are accepted relatively widely, as online shops accepts payments with most digital wallets and an increasing amount of local shops start to accept payment through QR codes.

Active use of digital wallets among online shoppers in Indonesia as of 4th quarter 2020

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Source

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Release date

February 2021

Region

Indonesia

Survey time period

Q3 2020 to Q4 2020

Number of respondents

1,493 respondents

Special properties

Among respondents who shopped during the 2nd semester of 2020

Method of interview

Questionnaire

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Overview

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Users and penetration

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Leading e-wallets

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User behavior

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