According to a survey from early 2020, 17 percent of the small- and medium-sized businesses (SMBs) in the Asia Pacific region identified a shortage of digital skills and talent within their companies as the leading challenge in digital transformation. Other significant challenges, according to the surveyed SMBs, were lack of necessary technologies to enable digital transformation, budget and commitment from management, and insight into operational and customer data.
Leading challenges in digital transformation among small- and medium-sized businesses (SMBs) in Asia Pacific in 2020
manager-level and above of businesses with 50 to 499 employees
Method of interview
Online survey
Supplementary notes
The respondents answered the question: What is your top challenge in digital transformation?
The findings are based on a survey across Australia, China, Hong Kong, India, Indonesia, Japan, Singapore, South Korea, Malaysia, New Zealand, Philippines, Taiwan, Thailand and Vietnam.
Industries of SMBs surveyed include construction, financial services, manufacturing, media, resources, retail and wholesale, services, telecommunications, and utilities.
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Cisco Systems. (May 16, 2020). Leading challenges in digital transformation among small- and medium-sized businesses (SMBs) in Asia Pacific in 2020 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1223347/apac-top-challenges-in-digital-transformation-smbs/
Cisco Systems. "Leading challenges in digital transformation among small- and medium-sized businesses (SMBs) in Asia Pacific in 2020." Chart. May 16, 2020. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1223347/apac-top-challenges-in-digital-transformation-smbs/
Cisco Systems. (2020). Leading challenges in digital transformation among small- and medium-sized businesses (SMBs) in Asia Pacific in 2020. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1223347/apac-top-challenges-in-digital-transformation-smbs/
Cisco Systems. "Leading Challenges in Digital Transformation among Small- and Medium-sized Businesses (Smbs) in Asia Pacific in 2020." Statista, Statista Inc., 16 May 2020, https://www.statista.com/statistics/1223347/apac-top-challenges-in-digital-transformation-smbs/
Cisco Systems, Leading challenges in digital transformation among small- and medium-sized businesses (SMBs) in Asia Pacific in 2020 Statista, https://www.statista.com/statistics/1223347/apac-top-challenges-in-digital-transformation-smbs/ (last visited December 22, 2024)
Leading challenges in digital transformation among small- and medium-sized businesses (SMBs) in Asia Pacific in 2020 [Graph], Cisco Systems, May 16, 2020. [Online]. Available: https://www.statista.com/statistics/1223347/apac-top-challenges-in-digital-transformation-smbs/
