According to a survey from early 2020, 11 percent of small- and medium-sized businesses (SMBs) in the Asia Pacific region expected more than 50 percent of their business to be digital by 2021. More than half of the surveyed SMBs in Asia Pacific expected over 21 percent of their business to be digitalized by 2021.
Level of digitalization expectations among small- and medium-sized businesses (SMBs) due to COVID-19 in Asia Pacific by 2021, by share of business
manager-level or above of SMBs with 50 to 499 employees
Method of interview
Online survey
Supplementary notes
The respondents answered the question: How much is COVID-19 going to accelerate the digitalization of your business?
The findings are based on a survey across Australia, China, Hong Kong, India, Indonesia, Japan, Singapore, South Korea, Malaysia, New Zealand, Philippines, Taiwan, Thailand, and Vietnam.
Industries of SMBs surveyed include construction, financial services, manufacturing, media, resources, retail and wholesale, services, telecommunications, and utilities.
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Cisco Systems. (May 18, 2020). Level of digitalization expectations among small- and medium-sized businesses (SMBs) due to COVID-19 in Asia Pacific by 2021, by share of business [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1223319/apac-smb-digitalization-expectations-due-to-covid-19/
Cisco Systems. "Level of digitalization expectations among small- and medium-sized businesses (SMBs) due to COVID-19 in Asia Pacific by 2021, by share of business." Chart. May 18, 2020. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1223319/apac-smb-digitalization-expectations-due-to-covid-19/
Cisco Systems. (2020). Level of digitalization expectations among small- and medium-sized businesses (SMBs) due to COVID-19 in Asia Pacific by 2021, by share of business. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1223319/apac-smb-digitalization-expectations-due-to-covid-19/
Cisco Systems. "Level of Digitalization Expectations among Small- and Medium-sized Businesses (Smbs) Due to Covid-19 in Asia Pacific by 2021, by Share of Business." Statista, Statista Inc., 18 May 2020, https://www.statista.com/statistics/1223319/apac-smb-digitalization-expectations-due-to-covid-19/
Cisco Systems, Level of digitalization expectations among small- and medium-sized businesses (SMBs) due to COVID-19 in Asia Pacific by 2021, by share of business Statista, https://www.statista.com/statistics/1223319/apac-smb-digitalization-expectations-due-to-covid-19/ (last visited December 21, 2024)
Level of digitalization expectations among small- and medium-sized businesses (SMBs) due to COVID-19 in Asia Pacific by 2021, by share of business [Graph], Cisco Systems, May 18, 2020. [Online]. Available: https://www.statista.com/statistics/1223319/apac-smb-digitalization-expectations-due-to-covid-19/
