Consumer barriers to purchasing insurance online SEA 2020

Published by Statista Research Department, Sep 11, 2024
According to a survey from May 2020, 39 percent of respondents in Southeast Asia identified the need to talk to someone for advice as a barrier to purchasing insurance online. In the same study, 59 percent of respondents in Southeast Asia were more likely to buy insurance online.

Consumer barriers to purchasing insurance online in Southeast Asia in 2020

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Sources

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Release date

September 2020

Region

APAC

Survey time period

May 2020

Number of respondents

2,000 respondents

Special properties

residents in Indonesia, Malaysia, Thailand, and Vietnam

Method of interview

Online survey

Supplementary notes

The data was collected via smartphone, laptop, or tablet devices.

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