As of April 2020, around 63 percent of insurance agents in India used an insurtech application or platform to get in touch with their customers, for example through video calling. More than half of the agents managed renewals online. In contrast, only 15 percent had used an application or platform to provide or receive training virtually.
Insurtech refers to a set of digital innovations along the insurance value chain. This ranges from customer platforms and booking tools, over big data analytics, to complex internet of things systems.
Usage of insurtech applications by insurance agents in India as of April 2020
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BCG. (February 19, 2021). Usage of insurtech applications by insurance agents in India as of April 2020 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1222921/india-purposes-of-using-insurtech/
BCG. "Usage of insurtech applications by insurance agents in India as of April 2020." Chart. February 19, 2021. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1222921/india-purposes-of-using-insurtech/
BCG. (2021). Usage of insurtech applications by insurance agents in India as of April 2020. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1222921/india-purposes-of-using-insurtech/
BCG. "Usage of Insurtech Applications by Insurance Agents in India as of April 2020." Statista, Statista Inc., 19 Feb 2021, https://www.statista.com/statistics/1222921/india-purposes-of-using-insurtech/
BCG, Usage of insurtech applications by insurance agents in India as of April 2020 Statista, https://www.statista.com/statistics/1222921/india-purposes-of-using-insurtech/ (last visited December 22, 2024)
Usage of insurtech applications by insurance agents in India as of April 2020 [Graph], BCG, February 19, 2021. [Online]. Available: https://www.statista.com/statistics/1222921/india-purposes-of-using-insurtech/
