According to a survey conducted in 2020, local e-commerce websites and apps witnessed a considerable increase in Hong Kong, Macao, and Taiwan. This, as the source stated, was a predictable result following the impact of COVID-19 restrictions on courier services. Nevertheless, two percent of the respondents in Hong Kong stopped using local websites and apps for online shopping.
Share of consumers who changed their usage of local websites and apps for online shopping during coronavirus COVID-19 in Hong Kong, Macao, and Taiwan as of August 2020
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Share of consumers who changed their usage of local websites and apps for online shopping during coronavirus COVID-19 in Hong Kong, Macao, and Taiwan as of August 2020
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According to the source, the survey was conducted with 1,600 consumers living in Hong Kong, Macao and Taiwan.
For Hong Kong and Taiwan, the surveys were done using online access panels, whereas in Macao, interviews were conducted face-to-face, via street intercepts.
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Visa Inc.. (December 10, 2020). Share of consumers who changed their usage of local websites and apps for online shopping during coronavirus COVID-19 in Hong Kong, Macao, and Taiwan as of August 2020 [Graph]. In Statista. Retrieved April 10, 2025, from https://www.statista.com/statistics/1222775/hong-kong-macao-taiwan-changes-in-usage-of-local-websites-and-apps-during-covid/
Visa Inc.. "Share of consumers who changed their usage of local websites and apps for online shopping during coronavirus COVID-19 in Hong Kong, Macao, and Taiwan as of August 2020." Chart. December 10, 2020. Statista. Accessed April 10, 2025. https://www.statista.com/statistics/1222775/hong-kong-macao-taiwan-changes-in-usage-of-local-websites-and-apps-during-covid/
Visa Inc.. (2020). Share of consumers who changed their usage of local websites and apps for online shopping during coronavirus COVID-19 in Hong Kong, Macao, and Taiwan as of August 2020. Statista. Statista Inc.. Accessed: April 10, 2025. https://www.statista.com/statistics/1222775/hong-kong-macao-taiwan-changes-in-usage-of-local-websites-and-apps-during-covid/
Visa Inc.. "Share of Consumers Who Changed Their Usage of Local Websites and Apps for Online Shopping during Coronavirus Covid-19 in Hong Kong, Macao, and Taiwan as of August 2020." Statista, Statista Inc., 10 Dec 2020, https://www.statista.com/statistics/1222775/hong-kong-macao-taiwan-changes-in-usage-of-local-websites-and-apps-during-covid/
Visa Inc., Share of consumers who changed their usage of local websites and apps for online shopping during coronavirus COVID-19 in Hong Kong, Macao, and Taiwan as of August 2020 Statista, https://www.statista.com/statistics/1222775/hong-kong-macao-taiwan-changes-in-usage-of-local-websites-and-apps-during-covid/ (last visited April 10, 2025)
Share of consumers who changed their usage of local websites and apps for online shopping during coronavirus COVID-19 in Hong Kong, Macao, and Taiwan as of August 2020 [Graph], Visa Inc., December 10, 2020. [Online]. Available: https://www.statista.com/statistics/1222775/hong-kong-macao-taiwan-changes-in-usage-of-local-websites-and-apps-during-covid/
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