According to a survey conducted in 2020, local e-commerce websites and apps witnessed a considerable increase in Hong Kong, Macao, and Taiwan. This, as the source stated, was a predictable result following the impact of COVID-19 restrictions on courier services. Nevertheless, two percent of the respondents in Hong Kong stopped using local websites and apps for online shopping.
Share of consumers who changed their usage of local websites and apps for online shopping during coronavirus COVID-19 in Hong Kong, Macao, and Taiwan as of August 2020
Characteristic
Never used
Stopped using
Decreased use
Stayed the same
Increased
Used this platform for the first time
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According to the source, the survey was conducted with 1,600 consumers living in Hong Kong, Macao and Taiwan.
For Hong Kong and Taiwan, the surveys were done using online access panels, whereas in Macao, interviews were conducted face-to-face, via street intercepts.
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Visa Inc.. (December 10, 2020). Share of consumers who changed their usage of local websites and apps for online shopping during coronavirus COVID-19 in Hong Kong, Macao, and Taiwan as of August 2020 [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/1222775/hong-kong-macao-taiwan-changes-in-usage-of-local-websites-and-apps-during-covid/
Visa Inc.. "Share of consumers who changed their usage of local websites and apps for online shopping during coronavirus COVID-19 in Hong Kong, Macao, and Taiwan as of August 2020." Chart. December 10, 2020. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/1222775/hong-kong-macao-taiwan-changes-in-usage-of-local-websites-and-apps-during-covid/
Visa Inc.. (2020). Share of consumers who changed their usage of local websites and apps for online shopping during coronavirus COVID-19 in Hong Kong, Macao, and Taiwan as of August 2020. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/1222775/hong-kong-macao-taiwan-changes-in-usage-of-local-websites-and-apps-during-covid/
Visa Inc.. "Share of Consumers Who Changed Their Usage of Local Websites and Apps for Online Shopping during Coronavirus Covid-19 in Hong Kong, Macao, and Taiwan as of August 2020." Statista, Statista Inc., 10 Dec 2020, https://www.statista.com/statistics/1222775/hong-kong-macao-taiwan-changes-in-usage-of-local-websites-and-apps-during-covid/
Visa Inc., Share of consumers who changed their usage of local websites and apps for online shopping during coronavirus COVID-19 in Hong Kong, Macao, and Taiwan as of August 2020 Statista, https://www.statista.com/statistics/1222775/hong-kong-macao-taiwan-changes-in-usage-of-local-websites-and-apps-during-covid/ (last visited August 25, 2024)
Share of consumers who changed their usage of local websites and apps for online shopping during coronavirus COVID-19 in Hong Kong, Macao, and Taiwan as of August 2020 [Graph], Visa Inc., December 10, 2020. [Online]. Available: https://www.statista.com/statistics/1222775/hong-kong-macao-taiwan-changes-in-usage-of-local-websites-and-apps-during-covid/