In 2021, global communications platform as a service (CPaaS) revenue is expected to reach 8.19 billion U.S. dollars, with almost half of its revenue, roughly 4 billion U.S. dollars, coming from North America alone. CPaaS revenue encompasses the following technologies: A2P SMS, RCS business messaging, OTT business messaging, push notifications, and voice services & API calls.
Communications Platform as a Service (CPaaS) revenues from 2020 to 2025, by region
(in billion U.S. dollars)
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Communications Platform as a Service (CPaaS) revenues from 2020 to 2025, by region
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Juniper Research. (March 1, 2021). Communications Platform as a Service (CPaaS) revenues from 2020 to 2025, by region (in billion U.S. dollars) [Graph]. In Statista. Retrieved April 13, 2025, from https://www.statista.com/statistics/1222754/communications-platform-as-a-service-cpaas-revenues-by-region/
Juniper Research. "Communications Platform as a Service (CPaaS) revenues from 2020 to 2025, by region (in billion U.S. dollars)." Chart. March 1, 2021. Statista. Accessed April 13, 2025. https://www.statista.com/statistics/1222754/communications-platform-as-a-service-cpaas-revenues-by-region/
Juniper Research. (2021). Communications Platform as a Service (CPaaS) revenues from 2020 to 2025, by region (in billion U.S. dollars). Statista. Statista Inc.. Accessed: April 13, 2025. https://www.statista.com/statistics/1222754/communications-platform-as-a-service-cpaas-revenues-by-region/
Juniper Research. "Communications Platform as a Service (Cpaas) Revenues from 2020 to 2025, by Region (in Billion U.S. Dollars)." Statista, Statista Inc., 1 Mar 2021, https://www.statista.com/statistics/1222754/communications-platform-as-a-service-cpaas-revenues-by-region/
Juniper Research, Communications Platform as a Service (CPaaS) revenues from 2020 to 2025, by region (in billion U.S. dollars) Statista, https://www.statista.com/statistics/1222754/communications-platform-as-a-service-cpaas-revenues-by-region/ (last visited April 13, 2025)
Communications Platform as a Service (CPaaS) revenues from 2020 to 2025, by region (in billion U.S. dollars) [Graph], Juniper Research, March 1, 2021. [Online]. Available: https://www.statista.com/statistics/1222754/communications-platform-as-a-service-cpaas-revenues-by-region/
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