According to a survey conducted in the U.S. in 2020, 74 percent of clinical healthcare leaders reported to be comprehensively tracking patient satisfaction to measure the performance of virtual health programs in their organization, while a further 18 percent said they partially track the same metric. On the other hand, medication adherence was only partially tracked by 36 percent of the health organizations, while a further 36 percent did not keep a track of this at all.
Distribution of metrics tracked to measure performance of virtual health programs in the U.S. in 2020
Characteristic
Yes, track comprehensively
Yes, track partially
No, do not track
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Deloitte. (February 18, 2021). Distribution of metrics tracked to measure performance of virtual health programs in the U.S. in 2020 [Graph]. In Statista. Retrieved September 01, 2024, from https://www.statista.com/statistics/1222188/evaluation-of-virtual-health-programs-in-the-us/
Deloitte. "Distribution of metrics tracked to measure performance of virtual health programs in the U.S. in 2020." Chart. February 18, 2021. Statista. Accessed September 01, 2024. https://www.statista.com/statistics/1222188/evaluation-of-virtual-health-programs-in-the-us/
Deloitte. (2021). Distribution of metrics tracked to measure performance of virtual health programs in the U.S. in 2020. Statista. Statista Inc.. Accessed: September 01, 2024. https://www.statista.com/statistics/1222188/evaluation-of-virtual-health-programs-in-the-us/
Deloitte. "Distribution of Metrics Tracked to Measure Performance of Virtual Health Programs in The U.S. in 2020." Statista, Statista Inc., 18 Feb 2021, https://www.statista.com/statistics/1222188/evaluation-of-virtual-health-programs-in-the-us/
Deloitte, Distribution of metrics tracked to measure performance of virtual health programs in the U.S. in 2020 Statista, https://www.statista.com/statistics/1222188/evaluation-of-virtual-health-programs-in-the-us/ (last visited September 01, 2024)
Distribution of metrics tracked to measure performance of virtual health programs in the U.S. in 2020 [Graph], Deloitte, February 18, 2021. [Online]. Available: https://www.statista.com/statistics/1222188/evaluation-of-virtual-health-programs-in-the-us/