According to a survey conducted from July to September 2020, more than 13 percent of private enterprises in Japan stated that their information technology (IT) investments aimed at improving customer services slightly increased during the coronavirus (COVID-19) pandemic. The share of companies that stated that their investments in this regard slightly decreased stood at 10.2 percent.
Change in information technology (IT) investments of private enterprises aimed at improvement of customer services during the coronavirus (COVID-19) pandemic in Japan as of September 2020
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Yano Research. (November 9, 2020). Change in information technology (IT) investments of private enterprises aimed at improvement of customer services during the coronavirus (COVID-19) pandemic in Japan as of September 2020 [Graph]. In Statista. Retrieved December 04, 2024, from https://www.statista.com/statistics/1221091/japan-it-investment-change-private-enterprises-customer-services-coronavirus/
Yano Research. "Change in information technology (IT) investments of private enterprises aimed at improvement of customer services during the coronavirus (COVID-19) pandemic in Japan as of September 2020." Chart. November 9, 2020. Statista. Accessed December 04, 2024. https://www.statista.com/statistics/1221091/japan-it-investment-change-private-enterprises-customer-services-coronavirus/
Yano Research. (2020). Change in information technology (IT) investments of private enterprises aimed at improvement of customer services during the coronavirus (COVID-19) pandemic in Japan as of September 2020. Statista. Statista Inc.. Accessed: December 04, 2024. https://www.statista.com/statistics/1221091/japan-it-investment-change-private-enterprises-customer-services-coronavirus/
Yano Research. "Change in Information Technology (It) Investments of Private Enterprises Aimed at Improvement of Customer Services during The Coronavirus (Covid-19) Pandemic in Japan as of September 2020." Statista, Statista Inc., 9 Nov 2020, https://www.statista.com/statistics/1221091/japan-it-investment-change-private-enterprises-customer-services-coronavirus/
Yano Research, Change in information technology (IT) investments of private enterprises aimed at improvement of customer services during the coronavirus (COVID-19) pandemic in Japan as of September 2020 Statista, https://www.statista.com/statistics/1221091/japan-it-investment-change-private-enterprises-customer-services-coronavirus/ (last visited December 04, 2024)
Change in information technology (IT) investments of private enterprises aimed at improvement of customer services during the coronavirus (COVID-19) pandemic in Japan as of September 2020 [Graph], Yano Research, November 9, 2020. [Online]. Available: https://www.statista.com/statistics/1221091/japan-it-investment-change-private-enterprises-customer-services-coronavirus/
