In August 2020, Monzo Bank received the highest score for quality of service amongst mobile and online banking services in the United Kingdom (UK). Monzo and Starling Bank, which came in first and second respectively are both UK-headquartered, app-only banks.
Leading banks for online and mobile banking services in the United Kingdom (UK) as of August 2020
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Financial Conduct Authority. (January 14, 2021). Leading banks for online and mobile banking services in the United Kingdom (UK) as of August 2020 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1220242/quality-of-service-of-mobile-online-bank-accounts-uk/
Financial Conduct Authority. "Leading banks for online and mobile banking services in the United Kingdom (UK) as of August 2020." Chart. January 14, 2021. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1220242/quality-of-service-of-mobile-online-bank-accounts-uk/
Financial Conduct Authority. (2021). Leading banks for online and mobile banking services in the United Kingdom (UK) as of August 2020. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1220242/quality-of-service-of-mobile-online-bank-accounts-uk/
Financial Conduct Authority. "Leading Banks for Online and Mobile Banking Services in The United Kingdom (Uk) as of August 2020." Statista, Statista Inc., 14 Jan 2021, https://www.statista.com/statistics/1220242/quality-of-service-of-mobile-online-bank-accounts-uk/
Financial Conduct Authority, Leading banks for online and mobile banking services in the United Kingdom (UK) as of August 2020 Statista, https://www.statista.com/statistics/1220242/quality-of-service-of-mobile-online-bank-accounts-uk/ (last visited November 21, 2024)
Leading banks for online and mobile banking services in the United Kingdom (UK) as of August 2020 [Graph], Financial Conduct Authority, January 14, 2021. [Online]. Available: https://www.statista.com/statistics/1220242/quality-of-service-of-mobile-online-bank-accounts-uk/
