In August 2020, Monzo Bank received the highest score for quality of service amongst mobile and online banking services in the United Kingdom (UK). Monzo and Starling Bank, which came in first and second respectively are both UK-headquartered, app-only banks.
Leading banks for online and mobile banking services in the United Kingdom (UK) as of August 2020
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Financial Conduct Authority. (January 14, 2021). Leading banks for online and mobile banking services in the United Kingdom (UK) as of August 2020 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1220242/quality-of-service-of-mobile-online-bank-accounts-uk/
Financial Conduct Authority. "Leading banks for online and mobile banking services in the United Kingdom (UK) as of August 2020." Chart. January 14, 2021. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1220242/quality-of-service-of-mobile-online-bank-accounts-uk/
Financial Conduct Authority. (2021). Leading banks for online and mobile banking services in the United Kingdom (UK) as of August 2020. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1220242/quality-of-service-of-mobile-online-bank-accounts-uk/
Financial Conduct Authority. "Leading Banks for Online and Mobile Banking Services in The United Kingdom (Uk) as of August 2020." Statista, Statista Inc., 14 Jan 2021, https://www.statista.com/statistics/1220242/quality-of-service-of-mobile-online-bank-accounts-uk/
Financial Conduct Authority, Leading banks for online and mobile banking services in the United Kingdom (UK) as of August 2020 Statista, https://www.statista.com/statistics/1220242/quality-of-service-of-mobile-online-bank-accounts-uk/ (last visited December 22, 2024)
Leading banks for online and mobile banking services in the United Kingdom (UK) as of August 2020 [Graph], Financial Conduct Authority, January 14, 2021. [Online]. Available: https://www.statista.com/statistics/1220242/quality-of-service-of-mobile-online-bank-accounts-uk/
