Leading digital payment methods used among Indian households 2020

Published by Sandhya Keelery, Aug 30, 2024
Accordint to a survey conducted on digital payments in India in 2020, around 79 percent of the households used some form of third-party digital payment apps, like Paytm and PhonePe. Meanwhile, 52 percent of the households were using the central bank backed Unified Payments Interface (UPI) platform. On the other hand, only around 38 percent of the households used debit or credit cards when shopping online.

Share of digital payment methods used among households in India in 2020, by method

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Sources

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Release date

January 2021

Region

India

Survey time period

2020

Number of respondents

5,314 households

Supplementary notes

Specific date and type of survey was not mentioned by the source.

The survey covered households over 25 states with person "mostly doing banking and payment related work for the household".

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