Customer preference for cash when shopping or paying for goods in Europe 2020

Published by Statista Research Department, Jun 13, 2023
Across Europe, the preference for cash when shopping or paying for services has decreased between 2018 and 2020, according to survey findings. Respondents from Switzerland, Italy and Poland saw the highest drop in cash as a preference for shopping.

Customer preference for cash when shopping or paying for goods in Europe in 2018 and 2020, by country

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Sources

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Release date

September 2020

Region

Europe

Survey time period

August and September 2020*

Number of respondents

3,500 respondents

Special properties

12 countries**

Method of interview

Online survey

Supplementary notes

* 2018 survey excluded answers from Ireland and Turkey.
2,500 respondents.
Survey conducted between October and November of 2018.

** Countries included: Germany, Italy, Spain, Switzerland, France, Austria, United Kingdom, Poland, Sweden, Luxembourg, Ireland and Turkey.

This question was phrased by the source as follows: "what is your general preference for payments when you are shopping or paying for services? Answer: ‘cash’"

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