According to a survey conducted among U.S. health care executives in autumn 2020, around 29 percent of them stated that they expect an increase in telehealth in the United States during 2021 due to the COVID-19 pandemic, while the same percentage answered that they don't expect any changes in revenue cycle management because of the pandemic.
Expected changes in health care revenue cycle management during 2021 due to COVID-19 in the United States
Characteristic
Share of respondents
Increase telehealth
29%
Extend patient payment options while watching collections
14%
Increase remote work
14%
Increase AI use
11%
Increase technology & decrease human processes
11%
Eliminate waste/decrease workforce
7%
Improve reporting & analytics
7%
Cut capital expenditures
7%
Accelerate processes to gather clinical information
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CCM, & KLAS. (October 19, 2020). Expected changes in health care revenue cycle management during 2021 due to COVID-19 in the United States [Graph]. In Statista. Retrieved November 23, 2024, from https://www.statista.com/statistics/1215249/expected-changes-in-us-health-care-revenue-cycle-management-covid/
CCM, und KLAS. "Expected changes in health care revenue cycle management during 2021 due to COVID-19 in the United States." Chart. October 19, 2020. Statista. Accessed November 23, 2024. https://www.statista.com/statistics/1215249/expected-changes-in-us-health-care-revenue-cycle-management-covid/
CCM, KLAS. (2020). Expected changes in health care revenue cycle management during 2021 due to COVID-19 in the United States. Statista. Statista Inc.. Accessed: November 23, 2024. https://www.statista.com/statistics/1215249/expected-changes-in-us-health-care-revenue-cycle-management-covid/
CCM, and KLAS. "Expected Changes in Health Care Revenue Cycle Management during 2021 Due to Covid-19 in The United States." Statista, Statista Inc., 19 Oct 2020, https://www.statista.com/statistics/1215249/expected-changes-in-us-health-care-revenue-cycle-management-covid/
CCM & KLAS, Expected changes in health care revenue cycle management during 2021 due to COVID-19 in the United States Statista, https://www.statista.com/statistics/1215249/expected-changes-in-us-health-care-revenue-cycle-management-covid/ (last visited November 23, 2024)
Expected changes in health care revenue cycle management during 2021 due to COVID-19 in the United States [Graph], CCM, & KLAS, October 19, 2020. [Online]. Available: https://www.statista.com/statistics/1215249/expected-changes-in-us-health-care-revenue-cycle-management-covid/
