In 2020, almost half of Polish respondents would give brands a maximum of two chances. Each subsequent bad experience would mean abandoning the purchase of a particular product or service from the company.
After how many bad experiences with a brand or company will you stop using their services or products?
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PwC. (December 10, 2020). After how many bad experiences with a brand or company will you stop using their services or products? [Graph]. In Statista. Retrieved December 23, 2024, from https://www.statista.com/statistics/1211736/poland-loss-of-trust-in-a-brand-after-a-bad-experience/
PwC. "After how many bad experiences with a brand or company will you stop using their services or products?." Chart. December 10, 2020. Statista. Accessed December 23, 2024. https://www.statista.com/statistics/1211736/poland-loss-of-trust-in-a-brand-after-a-bad-experience/
PwC. (2020). After how many bad experiences with a brand or company will you stop using their services or products?. Statista. Statista Inc.. Accessed: December 23, 2024. https://www.statista.com/statistics/1211736/poland-loss-of-trust-in-a-brand-after-a-bad-experience/
PwC. "After How Many Bad Experiences with a Brand or Company Will You Stop Using Their Services or Products?." Statista, Statista Inc., 10 Dec 2020, https://www.statista.com/statistics/1211736/poland-loss-of-trust-in-a-brand-after-a-bad-experience/
PwC, After how many bad experiences with a brand or company will you stop using their services or products? Statista, https://www.statista.com/statistics/1211736/poland-loss-of-trust-in-a-brand-after-a-bad-experience/ (last visited December 23, 2024)
After how many bad experiences with a brand or company will you stop using their services or products? [Graph], PwC, December 10, 2020. [Online]. Available: https://www.statista.com/statistics/1211736/poland-loss-of-trust-in-a-brand-after-a-bad-experience/
