Performance in remote work setting in the United States 2021

Published by
Ahmed Sherif,
Jul 7, 2023
With 44 percent, most of respondents state that collaborating on new projects works better than pre-COVID-19. This indicates that maintaining a hybrid workplace post-COVID-19 is a possibility for both employers and employees. However, this does not mean that remote work is always an appropriate alternative to being in the office. Over 30 percent of employees state that coaching and onboarding new hires remotely is worse that pre-COVID.

How would you describe how effective your company has been at performing the following activities with employees working remotely?

CharacteristicWorse than pre-COVID-19Better than pre-COVID-19Same as pre-COVID-19
Collaborating on new projects 17% 44% 39%
Securing relationships with new customers 23% 43% 35%
Coaching employees to succeed 20% 44% 35%
Onboarding new hires 27% 38% 35%
Innovating products or services 18% 41% 41%
Showing entries 1 to 5 (5 entries in total)
Created with Highcharts 7.2.2Share of respondents17%17%23%23%20%20%27%27%18%18%44%44%43%43%44%44%38%38%41%41%39%39%35%35%35%35%35%35%41%41%Worse than pre-COVID-19Better than pre-COVID-19Same as pre-COVID-19Collaborating on new projectsSecuring relationships with newcustomersCoaching employees to succeedOnboarding new hiresInnovating products or services
0%25%50%75%100%125%

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Release date

January 2021

Region

United States

Survey time period

24th November to 5th December 2020

Number of respondents

1,533 (133 executives / 1,200 office workers)

Special properties

executives and employees*

Supplementary notes

*133 executive respondents represent public and private companies in three sectors: financial services (43%), technology, media and telecommunications (31%), retail and consumer goods (26%).

Executive respondents job titles: chairman (36%), CEO or executive director (36%), vice president (18%).

83 percent of executive respondents are from companies with annual revenues greater than 1 billion U.S. dollars.

1200 employee respondents across a range of industries identify themselves as employed and previously/currently working remotely. They were working remotely either due to shelter-in-place mandates (64%) or were already working in a flexible arrangement with their employer (36%).

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Statistics on " Remote work in the U.S. "

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Overview

4

Access to remote work

6

Frequency of remote work

5

The legacy of COVID-19

7

Employers and employees

7

Further related statistics

12

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