Online shopping platform selection UAE 2020, by factor

Published by
Amna Puri-Mirza,
Jan 3, 2023
According to a survey on the future of e-commerce after the COVID-19 pandemic, the most important criteria for customers when choosing online shopping platforms in the United Arab Emirates (UAE) was having the best prices at about 65 percent of respondents. It was followed by the availability of free shipping at 50 percent of respondents.

Factors influencing online shopping platform selection in the United Arab Emirates in 2020

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Release date

February 2021

Region

United Arab Emirates

Survey time period

May to July 2020

Number of respondents

1,230 respondents

Supplementary notes

Survey question was as follows: "When you are shopping online for different products, how do you select the platform to order from?"

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