Share of online shopping platform selection Saudi Arabia 2020, by criteria

Published by
Amna Puri-Mirza,
Jan 3, 2023
According to a survey on the future of e-commerce after the COVID-19 pandemic, the most important criteria when choosing online shopping platforms in Saudi Arabia was having the best prices at about 63 percent of respondents. It was followed by the availability of free shipping at 53 percent of respondents. Approximately 90 percent of respondents in UAE and Saudi Arabia decreased their spending to prioritize needs over wants following the economic pressures of the pandemic.

Share of respondent online shopping platform selection in Saudi Arabia in 2020, by criteria

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Release date

February 2021

Region

Saudi Arabia

Survey time period

May to July 2020

Number of respondents

2,720 respondents

Supplementary notes

Sample was distribution as follows: 1,490 KSA respondents and 1,230 UAE respondent.
Survey question was as follows: "When you are shopping online for different products, how do you select the platform to order from?"

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