Omnichannel performance ranking of electronics retailers in Russia 2023

Published by A. Melkadze, Jan 17, 2024

M.Video was the leading retailer of electronic devices in Russia in 2023 by overall omnichannel performance, having scored 31.13 points. It was followed by Eldorado, which received 29.55 points. 

Ranking of major electronic devices retailers in Russia in 2023, by omnichannel performance (in points)

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Release date

November 2023

Region

Russia

Survey time period

2023

Supplementary notes

The ranking is based on the largest Russian retailers engaged in online and offline sales. Retailers were assessed based on the following criteria: customer experience, interaction with technology, order receipt, and finance.

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