Most common shadow IT usage by employees 2020, by category

Online services used by employees not approved by information technology team as of 2020

CharacteristicShare of respondents
Personal email 42%
Personal messenger 38%
Video conferencing 35%
File storage services 35%
Collaboration tools 27%
File transfer/sharing services 21%
Created with Highcharts 7.2.2Share of respondents42%42%38%38%35%35%35%35%27%27%21%21%Personal emailPersonal messengerVideo conferencingFile storage servicesCollaboration toolsFile transfer/sharing services
0%10%20%30%40%50%
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Sources

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Release date

April 2020

Region

Worldwide

Survey time period

9th to 18th April 2020

Number of respondents

6,017 respondents

Special properties

Full-time or part-time employed in United Kingdom, the United States, Australia, France, Italy,Spain, Germany, Sweden, Russia, Mexico, Brazil and Colombia

Method of interview

Online survey

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Global overview

8

Employees working remotely

7

Productivity

5

Preferences for remote work

5

Opinions

4

Further related statistics

10

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