Frequency of returning clothes to the store in Poland 2023

Published by
Adriana Sas,
May 10, 2024
In 2023, the highest percentage of Poles surveyed returned clothes once for several purchases, both when shopping in-store and online.

How often do you return clothes to the store?

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Release date

December 2023

Region

Poland

Survey time period

August to September 2023

Number of respondents

2152*

Method of interview

Online survey

Supplementary notes

Date of access is date of release

*Online channel, n=1362; Offline channel, n=790

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Statistics on " Omnichannel retail in Poland "

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Overview

8

Purchasing decisions

6

Omnichannel in apparel retail

6

Omnichannel in cosmetics retail

6

Omnichannel in household appliance retail

5

Omnichannel in home, garden, and DIY retail

6

Omnichannel in multimedia retail

6

Further related statistics

9

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