Regarding the means of returns, the relay point won the stake in 2020, acclaimed by 62 percent of French consumers and ranked in front of the forwarding by the Post office, the collection service and the return in physical store. When looking at the frequency to which people of different age groups or generations returned their products, the generation Z was the one returning product most often. Seniors and the generation Y returned them rarely.
Frequency of online order returns in France in 2020, according to the generation of consumers
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ParcelLab. (February 1, 2021). Frequency of online order returns in France in 2020, according to the generation of consumers [Graph]. In Statista. Retrieved December 23, 2024, from https://www.statista.com/statistics/1203040/online-order-return-frequency-by-generation-france/
ParcelLab. "Frequency of online order returns in France in 2020, according to the generation of consumers." Chart. February 1, 2021. Statista. Accessed December 23, 2024. https://www.statista.com/statistics/1203040/online-order-return-frequency-by-generation-france/
ParcelLab. (2021). Frequency of online order returns in France in 2020, according to the generation of consumers. Statista. Statista Inc.. Accessed: December 23, 2024. https://www.statista.com/statistics/1203040/online-order-return-frequency-by-generation-france/
ParcelLab. "Frequency of Online Order Returns in France in 2020, According to The Generation of Consumers." Statista, Statista Inc., 1 Feb 2021, https://www.statista.com/statistics/1203040/online-order-return-frequency-by-generation-france/
ParcelLab, Frequency of online order returns in France in 2020, according to the generation of consumers Statista, https://www.statista.com/statistics/1203040/online-order-return-frequency-by-generation-france/ (last visited December 23, 2024)
Frequency of online order returns in France in 2020, according to the generation of consumers [Graph], ParcelLab, February 1, 2021. [Online]. Available: https://www.statista.com/statistics/1203040/online-order-return-frequency-by-generation-france/
