Fast and sustainable delivery modes have become an important topic with the increasing adoption of e-commerce activities. Regarding the means of returns, the relay point won the stake in 2020, acclaimed by 62 percent of French consumers and ranked in front of the forwarding by the Post office, the collection service and the return in physical store. For how e-commerce businesses provided returns, eight of the 100 businesses offered a return shipping label in the parcel, while 37 others offered customers to download them.
Preferred return points of French people having returned articles in the past 12 months in 2020
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ParcelLab. (February 1, 2021). Preferred return points of French people having returned articles in the past 12 months in 2020 [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/1202951/preferred-places-of-returning-products-bought-online-france/
ParcelLab. "Preferred return points of French people having returned articles in the past 12 months in 2020." Chart. February 1, 2021. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/1202951/preferred-places-of-returning-products-bought-online-france/
ParcelLab. (2021). Preferred return points of French people having returned articles in the past 12 months in 2020. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/1202951/preferred-places-of-returning-products-bought-online-france/
ParcelLab. "Preferred Return Points of French People Having Returned Articles in The past 12 Months in 2020." Statista, Statista Inc., 1 Feb 2021, https://www.statista.com/statistics/1202951/preferred-places-of-returning-products-bought-online-france/
ParcelLab, Preferred return points of French people having returned articles in the past 12 months in 2020 Statista, https://www.statista.com/statistics/1202951/preferred-places-of-returning-products-bought-online-france/ (last visited August 25, 2024)
Preferred return points of French people having returned articles in the past 12 months in 2020 [Graph], ParcelLab, February 1, 2021. [Online]. Available: https://www.statista.com/statistics/1202951/preferred-places-of-returning-products-bought-online-france/
