Globally, 38 percent of respondents state being specifically concerned over encryption of their organizations' data within the service provider's infrastructure in 2019. Generally, 93 percent of respondents are concerned over data security of software as a service (SaaS) applications. Data encryption in the cloud refers to the process of encoding data before it is stored in the cloud. Cloud service providers typically offer encryption services to their customers to secure their data.
Software as a service (SaaS) application security concerns worldwide in 2019
Characteristic
Share of respondents
Encryption of my organization's data within the service provider's infrastructure with keys stored and managed by the service provider
38%
Encryption of my organization’s data with the ability to store and manage my encryption keys locally
37%
Exposure of detailed security monitoring for my organization’s implementation
36%
Specific, written compliance commitments for standards that apply to my organization
34%
Service level agreements and liability terms for a data breach
34%
FIPS level certification of underlying encryption/key management hardware
33%
Configuration management to properly configure data controls
33%
Support for key management as a service
33%
Detailed physical and IT architectural and security implementation information
33%
Support for hardware security modules (HSMs) - either for local key generation, or as infrastructure for rent in the cloud
32%
None of the above
7%
Created with Highcharts 7.2.2Share of respondents38%38%37%37%36%36%34%34%34%34%33%33%33%33%33%33%33%33%32%32%7%7%Encryption of my organization's data within the service provider'sinfrastructure with keys stored and managed by the service providerEncryption of my organization’s data with the ability to store andmanage my encryption keys locallyExposure of detailed security monitoring for my organization’simplementationSpecific, written compliance commitments for standards that apply tomy organizationService level agreements and liability terms for a data breachFIPS level certification of underlying encryption/key managementhardwareConfiguration management to properly configure data controlsSupport for key management as a serviceDetailed physical and IT architectural and security implementationinformationSupport for hardware security modules (HSMs) - either for local keygeneration, or as infrastructure for rent in the cloudNone of the above
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*Respondents are executives with responsibility for or influence over IT and data security. Job titles ranged from C-level executives including CEO, CFO, CISO, chief data officer, chief data scientist, chief risk officer, SVP/VP, security analyst, IT administrator, security engineer, systems administrator.
Respondents mostly represented organizations ranging from 500 to 10,000 employees.
Organizations mostly represented industries in healthcare, financial services, technology, retail, and federal government.
Citation formats
Alexandra Borgeaud
Research expert covering cybersecurity and tech in Latin America
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Thales Group. (March 24, 2020). Software as a service (SaaS) application security concerns worldwide in 2019 [Graph]. In Statista. Retrieved April 25, 2025, from https://www.statista.com/statistics/1202567/saas-application-security-concerns-category/
Thales Group. "Software as a service (SaaS) application security concerns worldwide in 2019." Chart. March 24, 2020. Statista. Accessed April 25, 2025. https://www.statista.com/statistics/1202567/saas-application-security-concerns-category/
Thales Group. (2020). Software as a service (SaaS) application security concerns worldwide in 2019. Statista. Statista Inc.. Accessed: April 25, 2025. https://www.statista.com/statistics/1202567/saas-application-security-concerns-category/
Thales Group. "Software as a Service (Saas) Application Security Concerns Worldwide in 2019." Statista, Statista Inc., 24 Mar 2020, https://www.statista.com/statistics/1202567/saas-application-security-concerns-category/
Thales Group, Software as a service (SaaS) application security concerns worldwide in 2019 Statista, https://www.statista.com/statistics/1202567/saas-application-security-concerns-category/ (last visited April 25, 2025)
Software as a service (SaaS) application security concerns worldwide in 2019 [Graph], Thales Group, March 24, 2020. [Online]. Available: https://www.statista.com/statistics/1202567/saas-application-security-concerns-category/
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