Informal online shopping as a share of total e-commerce in Chile 2020-2024

Published by
Stephanie Chevalier,
Jul 23, 2024

During a survey conducted in Chile in the fourth quarter of 2023, over ten percent of online transactions reported by responding internet users were deemed by the source to be informal. In the previous quarter, the share amounted to eight percent.

Informal e-commerce transactions as a percentage of total online transactions in Chile from 1st quarter 2020 to 1st quarter 2024

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Sources

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Release date

June 2024

Region

Chile

Survey time period

Q1 2020 to Q1 2024

Number of respondents

4,100 internet users*

Age group

18-75 years

Special properties

does not include travel and services

Supplementary notes

* Number of respondents in the 1st quarter of 2024. The source does not specify the type of study conducted.

According to the source, informal transactions refer to retail purchases that do not comply with VAT payment rules and other legal obligations. Such transactions may involve either informal entrepreneurs or formal companies that fail to provide a corresponding slip in their digital sales.

Characteristics such as "place of purchase, method of payment, method of shipment and purchase intention" were used to determine "which transactions had a high likelihood of being informal."

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