According to a survey by Rakuten Insight on online travel agencies (OTA) usage in Malaysia conducted in June 2023, 25 percent of the respondents who did not use OTAs stated that they preferred to use the services of traditional travel agencies. Another 28 percent did not use OTAs because they found better price on the official website of the service provider.
Reasons for not using online travel agencies (OTAs) for purchasing travel tickets or services in Malaysia as of June 2023
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Rakuten Insight. (August 2, 2023). Reasons for not using online travel agencies (OTAs) for purchasing travel tickets or services in Malaysia as of June 2023 [Graph]. In Statista. Retrieved November 23, 2024, from https://www.statista.com/statistics/1200957/malaysia-reasons-to-not-use-online-travel-agencies/
Rakuten Insight. "Reasons for not using online travel agencies (OTAs) for purchasing travel tickets or services in Malaysia as of June 2023." Chart. August 2, 2023. Statista. Accessed November 23, 2024. https://www.statista.com/statistics/1200957/malaysia-reasons-to-not-use-online-travel-agencies/
Rakuten Insight. (2023). Reasons for not using online travel agencies (OTAs) for purchasing travel tickets or services in Malaysia as of June 2023. Statista. Statista Inc.. Accessed: November 23, 2024. https://www.statista.com/statistics/1200957/malaysia-reasons-to-not-use-online-travel-agencies/
Rakuten Insight. "Reasons for Not Using Online Travel Agencies (Otas) for Purchasing Travel Tickets or Services in Malaysia as of June 2023." Statista, Statista Inc., 2 Aug 2023, https://www.statista.com/statistics/1200957/malaysia-reasons-to-not-use-online-travel-agencies/
Rakuten Insight, Reasons for not using online travel agencies (OTAs) for purchasing travel tickets or services in Malaysia as of June 2023 Statista, https://www.statista.com/statistics/1200957/malaysia-reasons-to-not-use-online-travel-agencies/ (last visited November 23, 2024)
Reasons for not using online travel agencies (OTAs) for purchasing travel tickets or services in Malaysia as of June 2023 [Graph], Rakuten Insight, August 2, 2023. [Online]. Available: https://www.statista.com/statistics/1200957/malaysia-reasons-to-not-use-online-travel-agencies/
