Globally, a combined 96 percent of respondents say that COVID-19 accelerated digital communication transformation in their organization. Digital communication transformation relates to utilizing different communication channels to keep employees connected and updated with company news. Since the outbreak of COVID-19, the use of and need for effective digital communication channels has skyrocketed, as employees across the globe are working remotely and rely on digital tools to stay in touch with colleagues and their organization.
To what extent has COVID-19 accelerated your organization's digital communication efforts?
*Respondents belong to companies with 500+ employees.
Directors and above in: Corporate communications, customer experience, customer or technical support, data analytics or business intelligence, executive leadership or administration, IT or engineering, innovation, marketing, operations, product design/development, sales or business development, strategic planning.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Twilio. (July 14, 2020). To what extent has COVID-19 accelerated your organization's digital communication efforts? [Graph]. In Statista. Retrieved December 23, 2024, from https://www.statista.com/statistics/1200704/covid-digital-communication-efforts/
Twilio. "To what extent has COVID-19 accelerated your organization's digital communication efforts?." Chart. July 14, 2020. Statista. Accessed December 23, 2024. https://www.statista.com/statistics/1200704/covid-digital-communication-efforts/
Twilio. (2020). To what extent has COVID-19 accelerated your organization's digital communication efforts?. Statista. Statista Inc.. Accessed: December 23, 2024. https://www.statista.com/statistics/1200704/covid-digital-communication-efforts/
Twilio. "To What Extent Has Covid-19 Accelerated Your Organization's Digital Communication Efforts?." Statista, Statista Inc., 14 Jul 2020, https://www.statista.com/statistics/1200704/covid-digital-communication-efforts/
Twilio, To what extent has COVID-19 accelerated your organization's digital communication efforts? Statista, https://www.statista.com/statistics/1200704/covid-digital-communication-efforts/ (last visited December 23, 2024)
To what extent has COVID-19 accelerated your organization's digital communication efforts? [Graph], Twilio, July 14, 2020. [Online]. Available: https://www.statista.com/statistics/1200704/covid-digital-communication-efforts/