Devices used to book tickets or services on online travel agencies Indonesia 2023

Published by Hanadian Nurhayati-Wolff, Aug 9, 2023
According to a survey by Rakuten Insight on online travel agencies in Indonesia conducted in June 2023, 92 percent of the respondents stated that they used a smartphone to purchase or book tickets on online travel agencies. Indonesia has a smartphone penetration rate of around 76 percent, which correlates with the high amount of smartphones used to visit online travel agents.

Devices used to book tickets or services on online travel agencies in Indonesia as of June 2023

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Release date

August 2023

Region

Indonesia

Survey time period

June 12 to 30, 2023

Number of respondents

6,055 respondents

Age group

16 years and older

Special properties

among respondents who used online travel agencies

Method of interview

Online survey

Supplementary notes

The survey question was: "What device(s) did you use to purchase or book tickets/services on the online travel agency? (choose all answers that apply)"
Figures may not equal 100 percent due to rounding.

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