Share of phone-in pizza restaurant sales during COVID-19 in the U.S. as of May 2020

The coronavirus (COVID-19) pandemic resulted in social distancing measures and stay-at-home orders across the globe. This was particularly hard for restaurants, which were often forced to close their doors to sit-down diners. As a result, many restaurants relied heavily on delivery, takeout, and other alternatives to sit-down dining. This included the pizza restaurant industry in the U.S. which, while known for offering delivery and takeout options, still suffered during this crisis. When surveyed, pizza operators, suppliers, and distributors were asked what share of sales were made through phone calls - 6.32 percent answered that none of their restaurants' sales were made via phone-in orders. Meanwhile, 46.53 percent stated that over 60 percent of their restaurant sales were made via phone-in orders.