The study consisted of mystery shopper visits to several randomly selected outlets of each coffee shop. Four main evaluation categories were created, with weights assigned to them that influenced the final evaluation:
- the comfort of the establishment - the weight of 10%
- customer service - the weight of 30%,
- coffee & cake - the weight of 30%,
- menu - weighted 30%.
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Polski Instytut Badań Jakości. (May 21, 2019). Ranking of best cafes in Poland in 2019 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1198921/poland-top-10-cafes/
Polski Instytut Badań Jakości. "Ranking of best cafes in Poland in 2019." Chart. May 21, 2019. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1198921/poland-top-10-cafes/
Polski Instytut Badań Jakości. (2019). Ranking of best cafes in Poland in 2019. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1198921/poland-top-10-cafes/
Polski Instytut Badań Jakości. "Ranking of Best Cafes in Poland in 2019." Statista, Statista Inc., 21 May 2019, https://www.statista.com/statistics/1198921/poland-top-10-cafes/
Polski Instytut Badań Jakości, Ranking of best cafes in Poland in 2019 Statista, https://www.statista.com/statistics/1198921/poland-top-10-cafes/ (last visited December 21, 2024)
Ranking of best cafes in Poland in 2019 [Graph], Polski Instytut Badań Jakości, May 21, 2019. [Online]. Available: https://www.statista.com/statistics/1198921/poland-top-10-cafes/