As of December 2020, more than one half of respondents in Russia stated that the issuing bank should be responsible for compensating its clients in case they fell victim to bank card fraud. At the same time, more than 30 percent of survey participants believed that the card holders themselves should bare the responsibility.
Who do you think should compensate the loss to a card holder who has become a victim of fraud?
The survey was conducted among population of 53 regions of Russia.
Supplementary notes
The sample is based on official statistics from Rosstat (Federal State Statistics Service of Russia), and represents the population of the Russian Federation by gender, age, level of education and type of locality.
The statistical error of the data does not exceed 3.4 percent.
The original question was worded by the source as follows: "Как Вы считаете, кто должен возместить потери владельцу карты, ставшему жертвой мошенников?"
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NAFI Research Centre. (January 20, 2021). Who do you think should compensate the loss to a card holder who has become a victim of fraud? [Graph]. In Statista. Retrieved November 03, 2024, from https://www.statista.com/statistics/1198785/russia-compensation-to-victims-of-bank-card-fraud/
NAFI Research Centre. "Who do you think should compensate the loss to a card holder who has become a victim of fraud? ." Chart. January 20, 2021. Statista. Accessed November 03, 2024. https://www.statista.com/statistics/1198785/russia-compensation-to-victims-of-bank-card-fraud/
NAFI Research Centre. (2021). Who do you think should compensate the loss to a card holder who has become a victim of fraud? . Statista. Statista Inc.. Accessed: November 03, 2024. https://www.statista.com/statistics/1198785/russia-compensation-to-victims-of-bank-card-fraud/
NAFI Research Centre. "Who Do You Think Should Compensate The Loss to a Card Holder Who Has Become a Victim of Fraud? ." Statista, Statista Inc., 20 Jan 2021, https://www.statista.com/statistics/1198785/russia-compensation-to-victims-of-bank-card-fraud/
NAFI Research Centre, Who do you think should compensate the loss to a card holder who has become a victim of fraud? Statista, https://www.statista.com/statistics/1198785/russia-compensation-to-victims-of-bank-card-fraud/ (last visited November 03, 2024)
Who do you think should compensate the loss to a card holder who has become a victim of fraud? [Graph], NAFI Research Centre, January 20, 2021. [Online]. Available: https://www.statista.com/statistics/1198785/russia-compensation-to-victims-of-bank-card-fraud/