In a survey conducted by Local Circles in January 2021, around 91 percent of the participants, fearing data breach, refused to use WhatsApp pay if the controversial policy changes were implemented. The updated privacy policy allowed WhatsApp to share user information with its subsidiaries and third-party businesses.
Impact of policy change on the usage of WhatsApp Pay in India as of January 2021
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Survey question:
"If your payments and transaction information on WhatsApp is shared with Facebook, Instagram and third-party businesses to outreach to you for services, will you use its new payments or WhatsApp Pay feature?"
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LocalCircles. (January 13, 2021). Impact of policy change on the usage of WhatsApp Pay in India as of January 2021 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1198739/india-policy-change-impact-on-usage-of-whatsapp-pay/
LocalCircles. "Impact of policy change on the usage of WhatsApp Pay in India as of January 2021." Chart. January 13, 2021. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1198739/india-policy-change-impact-on-usage-of-whatsapp-pay/
LocalCircles. (2021). Impact of policy change on the usage of WhatsApp Pay in India as of January 2021. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1198739/india-policy-change-impact-on-usage-of-whatsapp-pay/
LocalCircles. "Impact of Policy Change on The Usage of Whatsapp Pay in India as of January 2021." Statista, Statista Inc., 13 Jan 2021, https://www.statista.com/statistics/1198739/india-policy-change-impact-on-usage-of-whatsapp-pay/
LocalCircles, Impact of policy change on the usage of WhatsApp Pay in India as of January 2021 Statista, https://www.statista.com/statistics/1198739/india-policy-change-impact-on-usage-of-whatsapp-pay/ (last visited July 22, 2024)
Impact of policy change on the usage of WhatsApp Pay in India as of January 2021 [Graph], LocalCircles, January 13, 2021. [Online]. Available: https://www.statista.com/statistics/1198739/india-policy-change-impact-on-usage-of-whatsapp-pay/
