The Japanese business process outsourcing (BPO) market generated approximately 4.88 trillion Japanese yen in the fiscal year 2023. Sales of BPO services in Japan were forecast to surpass 5.77 trillion yen by fiscal 2028.
Market size of business process outsourcing (BPO) in Japan from fiscal year 2019 to 2023 with forecasts until 2028
(in trillion Japanese yen)
fiscal years 2019 to 2023; the Japanese fiscal year runs from April 1 of the stated year to March 31 of the following year
Special properties
the market size is based on the sales of service providers
Supplementary notes
*Forecast. Research targets were BPO service providers for IT tasks, printing jobs, call center services, back office jobs, and other operations for client companies.
100 Japanese yen equal 0.67 U.S. dollars or 0.63 euros as of December 2024. Values have been rounded. Figures prior to the fiscal year 2022 come from previous reporting.
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Yano Research. (November 28, 2024). Market size of business process outsourcing (BPO) in Japan from fiscal year 2019 to 2023 with forecasts until 2028 (in trillion Japanese yen) [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1197785/japan-bpo-market-size/
Yano Research. "Market size of business process outsourcing (BPO) in Japan from fiscal year 2019 to 2023 with forecasts until 2028 (in trillion Japanese yen)." Chart. November 28, 2024. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1197785/japan-bpo-market-size/
Yano Research. (2024). Market size of business process outsourcing (BPO) in Japan from fiscal year 2019 to 2023 with forecasts until 2028 (in trillion Japanese yen). Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1197785/japan-bpo-market-size/
Yano Research. "Market Size of Business Process Outsourcing (Bpo) in Japan from Fiscal Year 2019 to 2023 with Forecasts until 2028 (in Trillion Japanese Yen)." Statista, Statista Inc., 28 Nov 2024, https://www.statista.com/statistics/1197785/japan-bpo-market-size/
Yano Research, Market size of business process outsourcing (BPO) in Japan from fiscal year 2019 to 2023 with forecasts until 2028 (in trillion Japanese yen) Statista, https://www.statista.com/statistics/1197785/japan-bpo-market-size/ (last visited December 21, 2024)
Market size of business process outsourcing (BPO) in Japan from fiscal year 2019 to 2023 with forecasts until 2028 (in trillion Japanese yen) [Graph], Yano Research, November 28, 2024. [Online]. Available: https://www.statista.com/statistics/1197785/japan-bpo-market-size/
