Artificial intelligence (AI) impact on cybersecurity for CX in the U.S. 2019

How will customer experience (CX) provided via artificial intelligence (AI) and robotics impact cybersecurity?

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Release date

March 2020

Region

United States

Survey time period

mid-July to mid-November, 2019

Method of interview

Questionnaire

Supplementary notes

The source add the following information: "The findings of the 2020 Report are comprised of responses from 1,019 participants drawn from 79 countries and balance across the Americas, Asia Pacific, Australia and New Zealand, Middle East and Africa, and Europe. The sample spans 14 industry sectors."
The source does not specify the number of respondents for each country.

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Artificial intelligence (AI)

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Customer data platforms (CDPs)

6

Data protection & breaches

8

Customer perception

8

Further related statistics

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Access all statistics starting from $2,388 USD yearly *

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Access limited to Free Statistics. Premium Statistics are not included.
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Starter Account

For single users
$199 USD
per month, billed annually 1
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  • The statistic on this page is a Premium Statistic and is included in this account.

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