Customer insight use for product & service business improvement in the U.S. 2021

Share of organizations using customer insight to inform product ad service business improvement in the United States in 2021

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Source

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Release date

September 2021

Region

United States

Survey time period

May and June, 2021

Number of respondents

203 professionals

Method of interview

Questionnaire

Supplementary notes

This question was phrased by the source as follows: "To what extent do you agree with each of the following statements for your organization? ... Customer insight is used to inform product and service business improvement."

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Statistics on " Marketing personalization in the United States "

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Overview

4

Marketer insights

6

Consumer insights

8

Data usage

8

Further related statistics

3
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

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For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
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Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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