According to the results of a survey on customer experience (CX) among businesses conducted in the United States in 2021, the main challenge affecting data analysis capability for CX is the lack of reliability and integrity of available data. Data security followed, being chosen by almost 46 percent of the respondents.
Main challenges affecting data analysis capability for customer experience (CX) among organizations in the United States in 2021
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Main challenges affecting data analysis capability for customer experience (CX) among organizations in the United States in 2021
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NTT. (September 22, 2021). Main challenges affecting data analysis capability for customer experience (CX) among organizations in the United States in 2021 [Graph]. In Statista. Retrieved April 01, 2025, from https://www.statista.com/statistics/1196851/main-challenges-affecting-data-analytics-for-cx-in-the-us/
NTT. "Main challenges affecting data analysis capability for customer experience (CX) among organizations in the United States in 2021." Chart. September 22, 2021. Statista. Accessed April 01, 2025. https://www.statista.com/statistics/1196851/main-challenges-affecting-data-analytics-for-cx-in-the-us/
NTT. (2021). Main challenges affecting data analysis capability for customer experience (CX) among organizations in the United States in 2021. Statista. Statista Inc.. Accessed: April 01, 2025. https://www.statista.com/statistics/1196851/main-challenges-affecting-data-analytics-for-cx-in-the-us/
NTT. "Main Challenges Affecting Data Analysis Capability for Customer Experience (Cx) among Organizations in The United States in 2021." Statista, Statista Inc., 22 Sep 2021, https://www.statista.com/statistics/1196851/main-challenges-affecting-data-analytics-for-cx-in-the-us/
NTT, Main challenges affecting data analysis capability for customer experience (CX) among organizations in the United States in 2021 Statista, https://www.statista.com/statistics/1196851/main-challenges-affecting-data-analytics-for-cx-in-the-us/ (last visited April 01, 2025)
Main challenges affecting data analysis capability for customer experience (CX) among organizations in the United States in 2021 [Graph], NTT, September 22, 2021. [Online]. Available: https://www.statista.com/statistics/1196851/main-challenges-affecting-data-analytics-for-cx-in-the-us/
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