Impact of COVID-19 on the use of live chat tool India 2020

Published by
Tanushree Basuroy,
Mar 15, 2022
In a survey conducted in September 2020, regarding the impact of coronavirus (COVID-19) on the use of live chat tool in India, 32 percent of the respondents stated that they had already used it prior to the pandemic. About 35 percent of the respondents stated that they had used it during the pandemic.

Impact of coronavirus (COVID-19) on the use of live chat tool in India in September 2020

© Statista 2024
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

Release date

September 2020

Region

India

Survey time period

September 2020

Number of respondents

2,007 respondents

Special properties

The respondents surveyed were adults.

Method of interview

Online survey

Supplementary notes

Original source question. "Which of the following is true about your personal use of these shopping services/tools?"

Live chat tool refers to live agent, Chatbot or virtual assistant.

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interest

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " Coronavirus (COVID-19) - economic impact in India "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Coronavirus (COVID-19) - economic impact in India

Key indicators

7

Employment

6

Businesses

7

Retail and consumption

6

Relief and financial aid

4

Further related statistics

8

Further Content: You might find this interesting as well

Statistics

Topics

Coronavirus (COVID-19) in JapanPharmaceutical industry in JapanTravel and tourism industry in JapanHealth care in JapanHospitals in Japan
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interest

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.
Menu