Digital customer experience is the potential technology most companies plan to invest in as of 2020, with over 60 percent of survey respondents selecting this option. This indicates an underlying concern with prioritizing customer service over other business uses for insurtech, such as as the automation of internal processes.
Share of European insurance companies who would like to invest in potential technologies as of 2020, by technology
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ISG. (September 3, 2020). Share of European insurance companies who would like to invest in potential technologies as of 2020, by technology [Graph]. In Statista. Retrieved December 19, 2024, from https://www.statista.com/statistics/1194025/potential-technology-investments-insurance-europe/
ISG. "Share of European insurance companies who would like to invest in potential technologies as of 2020, by technology." Chart. September 3, 2020. Statista. Accessed December 19, 2024. https://www.statista.com/statistics/1194025/potential-technology-investments-insurance-europe/
ISG. (2020). Share of European insurance companies who would like to invest in potential technologies as of 2020, by technology. Statista. Statista Inc.. Accessed: December 19, 2024. https://www.statista.com/statistics/1194025/potential-technology-investments-insurance-europe/
ISG. "Share of European Insurance Companies Who Would like to Invest in Potential Technologies as of 2020, by Technology." Statista, Statista Inc., 3 Sep 2020, https://www.statista.com/statistics/1194025/potential-technology-investments-insurance-europe/
ISG, Share of European insurance companies who would like to invest in potential technologies as of 2020, by technology Statista, https://www.statista.com/statistics/1194025/potential-technology-investments-insurance-europe/ (last visited December 19, 2024)
Share of European insurance companies who would like to invest in potential technologies as of 2020, by technology [Graph], ISG, September 3, 2020. [Online]. Available: https://www.statista.com/statistics/1194025/potential-technology-investments-insurance-europe/
