In 2020, a total of approximately seven percent of connected device owners in the United States stated they had made a purchase using a voice-activated device while shopping for either groceries or retail products. This equates to a total of over 20 million U.S. consumers that bought items using such devices that year. Over the last two years, the number of U.S. consumers using this method nearly doubled.
Share of consumers who made voice-enabled purchases while shopping for groceries or retail products in the United States from 2018 to 2020
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PYMNTS. (October 20, 2020). Share of consumers who made voice-enabled purchases while shopping for groceries or retail products in the United States from 2018 to 2020 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1193362/share-of-us-consumers-who-use-voice-assistants-to-make-purchases/
PYMNTS. "Share of consumers who made voice-enabled purchases while shopping for groceries or retail products in the United States from 2018 to 2020." Chart. October 20, 2020. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1193362/share-of-us-consumers-who-use-voice-assistants-to-make-purchases/
PYMNTS. (2020). Share of consumers who made voice-enabled purchases while shopping for groceries or retail products in the United States from 2018 to 2020. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1193362/share-of-us-consumers-who-use-voice-assistants-to-make-purchases/
PYMNTS. "Share of Consumers Who Made Voice-enabled Purchases While Shopping for Groceries or Retail Products in The United States from 2018 to 2020." Statista, Statista Inc., 20 Oct 2020, https://www.statista.com/statistics/1193362/share-of-us-consumers-who-use-voice-assistants-to-make-purchases/
PYMNTS, Share of consumers who made voice-enabled purchases while shopping for groceries or retail products in the United States from 2018 to 2020 Statista, https://www.statista.com/statistics/1193362/share-of-us-consumers-who-use-voice-assistants-to-make-purchases/ (last visited December 21, 2024)
Share of consumers who made voice-enabled purchases while shopping for groceries or retail products in the United States from 2018 to 2020 [Graph], PYMNTS, October 20, 2020. [Online]. Available: https://www.statista.com/statistics/1193362/share-of-us-consumers-who-use-voice-assistants-to-make-purchases/
